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Knowledgebase

Why has my cPanel/WHM email changed?

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You might find yourself getting an email saying your cPanel email has been changed or removed. This is totally normal and is down to the software we use for our backend reselling system and API to our website.

You will notice an account email might show as blank, just like the below:

 

Again, this is normal and we can change the email back, but when our system does its next sync to our website, the email address will be removed.  

 

But I need a password reset link?!

Don't worry, just contact our support team and they can get this arranged for you. 


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